How do you determine skin prices on your site?
How frequently do you update the skins prices?
My skin price that I won from Case Opening is lower than on the market
My skin price that I won from Upgrade is lower than on the market
The same skin in my inventory has a different price comparing to what I see on the Exchange page. Please Explain
How do you determine skin prices on your site?
We use Average selling price from the market. The prices are quite volatile, and there are many trusted skin marketplaces, thus we average it following certain internal criteria such as (volume, price trend range, etc).
How frequently do you update the skins prices?
It depends on the places. For example, prices in Exchange and Upgrade offers change daily.
Prices inside Cases change not that frequent: either on-demand (when there are obvious discrepancies) or on a monthly/quarterly basis. Please read more below about these cases.
My skin price that I won from Case Opening is lower than on the market
Even though we do our best to keep the prices on skins equal across the site and correspond to the market, there still may be some discrepancy. This especially connects Cases. Why? Well, first of all, because we are fully Provably Fair. How is that connected to PF? Directly! A given case contains a limited set of skins, each skin has a price component AND a chance(odds) it can be rolled with. The odds directly depends on the price. A set of skins with price and chance help to build the final price of the Case. None of these three components (skin price, skin chance, case price) are dynamic and they all defined manually. Odds roll numbers are part of the Provably Fair system(more details here: https://daddyskins.com/provably-fair).
So, given all described above, it's a very time-consuming process to rebuild the case, when a price for a given skin inside it slightly changed, because changing one skin price affects the entire case. That's why the Cases review happens on a monthly/quarterly basis, even though we try to fix the items which are significantly lower or above the market price.
Even with the possible difference in the skin price inside the Case and the market (this is what is represented in Exchange and Upgrade too), the user still doesn't lose. Why? Because of the Odds!
The chance to get a certain skin with a lower price is higher than if the same skin has a higher price! And vice versa. So, if you got a skin that has a lower price, than on the market, you wouldn't get one if the price was higher inside the case. Such the skins are usually not in stock, and what you can do - exchange it to another skin of the same price, which is currently in stock. Because most probably they won't be in-stock for that price anymore. Again, in this mechanics the skin doesn't matter, all that matters is: "price and odds" combination. So, we are not obligated to compensate or send you that exactly skin directly - AGAIN - because you dropped it specifically because of THAT price in the case.
My skin price that I won from Upgrade is lower than on the market
Upgrade has listings of items we take from the market on the AVG selling price. However, some of the items may be at a lower price, comparing to the current market situation. Those items are usually marked as Out-of-Stock and the chance to get them on that price is relatively low (unless the seller wants to get the item away quicker, at a lower price). The price listings on the skin provider platform get updated ~ once a month (sometimes even less often) - it reflects on our skins listings too (the Upgrade feature). Like for the case with Case Opening, the same rule with price vs odds applies for the upgrade:
the user still doesn't lose. Why? Because of the Odds!
The chance to get a certain skin with a lower price is higher than if the same skin has a higher price! And vice versa. So, if you got a skin that has a lower price, than on the market, you wouldn't get one if the price was higher inside the case. Such the skins are usually not in stock, and what you can do - exchange it to another skin of the same price, which is currently in stock. Because most probably they won't be in-stock for that price anymore. Again, in this mechanics the skin doesn't matter, all that matters is: "price and odds" combination. So, we are not obligated to compensate or send you that exactly skin directly - AGAIN - because you dropped it specifically because of THAT price in the case.
The same skin in my inventory has a different price comparing to what I see on the Exchange page. Please Explain.
Please see 2 topics above which explain how the skin price is defined across the application. The skin you got in your inventory comes from Case Opening, Upgrade or Exchange, thus depending on the sources, you may see a corresponding price.